About Us

Our Story

The Nuro Learning team is dedicated to supporting student success by making data actionable. The Nuro Retention solution works to network institutional data and inform stakeholder strategies to provide the most positive impact on student outcomes. Nuro and their partners provide software, consulting, and best-practice institutional training that directly impact student success, retention and completion. Nuro Learning is based in Chicago, IL

Nuro Retention begins working with schools to integrate high impact practices into the daily workflow of advising and tutoring departments.

As we gathered data from the field, we built a ‘framework for success’ to execute and track student success and retention initiatives

Following major investments from Mark Cuban and USA Funds, we began work on a comprehensive integrated software solution for case management and student success.

We launched our SaaS platform with early adopters San José State University and Linn Benton Community College.

Nuro Retention provides the most comprehensive package of strategies and solutions to support our partners in achieving their institutional goals

Our Team

Everyday we work to help colleges and universities increase student success and improve retention. Our team members come from diverse professional and academic backgrounds and spend their time on campuses, with university administrators, and in labs crunching data to better understand why and how students become at risk, so we can provide opportunities to help each and every student stay on course towards graduation.

Tom McNamara

The son of a fisherman, Tom grew up on a Gaelic-speaking island off the west coast of Ireland. He describes his childhood as a cross between Little House on the Prairie and the Deadliest Catch. He is a very proud Irishman, so don’t ask him about it if you have to be somewhere in the next hour. He and his siblings were the first generation of his family to attend university. The opportunities he was afforded by education led him to a successful career in finance before giving it up to become a college administrator over fifteen years ago. He jumped at the chance to join the Nuro Retention team, knowing firsthand the life-changing benefits of completing university and the difficulties faced by first generation students. He is tremendously motivated to lead Nuro Retention to make a clear difference in college completion. He lives in Chicago with his wife and family, is heavily involved in the local community, and loves to coach his kids’ soccer.

Tom McNamara
CEO
TMcNamara@NuroLearning.com

Kristine Glein
When being a professional field hockey player didn’t work out, Kristine decided the field of education was a great place to buy some time to figure things out. After 25 years of helping students and universities succeed, Kristine has finally found her home at Nuro Retention. As Nuro Retention’s Vice President of Sales and Operations, she leads of team of highly motivated individuals in sales, marketing and client relations. A native New Yorker, she is tenacious and singularly focused on improving the student experience for our college and university partners and in making Nuro Retention THE Student Success Company. While still dreaming of success as a professional athlete, she keeps her competitive instincts alive by playing club tennis when she’s not traveling the world working with new Nuro Retention partners. (She still secretly hopes the USTA will come calling someday, but until then you can find her in Tampa with her family and two beagles.) Click on her LinkedIn profile to learn more about her professional background.
Kristine Glein
SVP Sales & Operations
KGlein@NuroLearning.com

Ed Clougherty
Five computer science courses, while majoring in English at Boston University, began a thirty year relationship with data and online interfaces that educate and support. A law degree and experience in the District Attorney’s Office taught me the importance of privacy. Working as a platform designer at Nuro Retention, where both experiences come together in equal measure, has been the most rewarding work of my life. Meeting and speaking with all stations of academia has informed me of not just the challenges but the way forward to increase student engagement, support and success
Ed Clougherty
Co- Founder – Chief Privacy Officer
EClougherty@NuroLearning.com

Chris Rodriguez
Institutional pragmatism enthusiast. Born and raised in Minnesota… he means Venezuela. Around the age of 5, Chris developed the ability to make other kids fall in the playground using only his mind, an ability he still uses today. During his grunge/hipster stage he possessed a desire to save the world by developing Renewable Energies using his Robotic’s Engineering degree, but instead got recruited to Lead the team that’s generating the change in Education as the CTO of Nuro Retention.
Chris Rodriguez
Chief Technology Officer
CRodriguez@NuroLearning.com

Natalie Young
After her first statistics course in high school, Natalie knew she had found her passion. Her family still doesn’t fully understand what she does, but her career choice has now been validated with all the hoopla surrounding Big Data. Natalie’s initial focus was direct marketing, which led to a consulting role at Acxiom where she had the opportunity to partner with clients in a number of industries. After working on a project for a client in Post Secondary Education, she realized there was a real opportunity to bring the power of data and analytics to the education space. More than ten years ago she began using predictive analytics to improve student success, and the opportunity exists today just as it did then. For as much as she loves data, she also enjoys traveling abroad, spending the winter months skiing, and striving to be the world’s greatest aunt to her niece and nephew.
Natalie Young
Chief Data Scientist
NYoung@nurolearning.com

Amy Sorter
As a Californian by way of New Hampshire, Amy found herself drawn to the West Coast immediately after graduating from the University of New Hampshire. While she loves Southern California weather and surfing, she still has a strong affinity for her beloved Red Sox and Maine Lobster Rolls. As the daughter of two teachers, her love for student success and Higher Education began at a young age, and thus found herself working in Financial Aid and Student Loan Default Prevention for over 15 years. Clearly, it was a natural fit to work for Nuro Retention and continue her work helping students stay in school. In her spare time, you will find Amy (a former pastry chef) baking scrumptious deserts with her young daughter or fostering puppies and kittens in need of a good home.
Amy Sorter
National Sales Director
ASorter@NuroLearning.com

John Simmons
John grew up in California and spent his teenage years working in a family owned windsurfing business and spent his weekends teaching people how to read the wind. From there he branched out and taught windsurfing and snorkeling to tourists in Bali and eventually ended up teaching English in Japan. In 1999 he found his calling when he went to work for an educational technology startup and has been involved with higher education ever since. He currently lives in Tampa and is always planning his next overseas adventure.
John Simmons
Implementation Specialist
JSimmons@NuroLearning.com

Ken Gaito
As one of the most senior members of the Nuro Retention team, Ken is regarded as the brains and beauty of the whole operation. Prior to joining Nuro Retention, Ken worked in the field of Continuing Education. Although he is also trained in neurofeedback, he has successfully resisted the urge to change people’s brain activity for his own amusement or without their consent. In his free time, if he is not working with one of his favorite charities, you will probably find Ken helping a little old lady across the street or rescuing a kitten from a tree.
Ken Gaito
Director of Business Development
KGaito@NuroLearning.com

Jennifer Carosella
The daughter of two New York inner city public school teachers, the importance of education was ingrained in Jennifer at a very early age. A Connecticut native, and a proud University of Connecticut alumnus (go Huskies!), Jennifer channeled her excitement for education as a campus tour leader. While she is certain it was her infectious school spirit led to an increase in applicants, it is possible that making sure her tours caught glimpses of basketball practice may have also helped enrollment. Today Jennifer spends her days as Nuro Retention’s Director of Client Success, championing for her clients in a role that perfectly blends her passion for education and her more than 10 years of account management experience. Her ultimate goal is to create lasting and meaningful partnerships that positively impact the student experience. She is a travel junkie (48 states down, 2 to go), an amatuer photographer and a scuba pro in training. Jennifer currently lives in Connecticut steps from Long Island Sound. You can find her at the beach, counting down the days to summer. Click here for more information about her professional background.
Jennifer Carosella
Director of Client Success
JCarosella@NuroLearning.com

copley-shelia-clarkSheila Clark
Director of Implementation
SClark@NuroLearning.com

Keith Clougherty
Co-Founder
KClougherty@NuroLearning.com

Academic Advisory Board

Phyllis Brooks Collins, Ph.D.
A native New Yorker who grew up in the suburbs of Queens, New York, Phyllis was the oldest of four siblings with a keen sense of adventure. Leaving home at the tender age of nineteen, she joined the United States Army and served in the famous 101st Airborne Division. Phyllis became interested in working with Nuro Retention after serving in various administrative roles in academia. Serving as a subject matter expert for Nuro Retention, she holds an earned doctorate and works with the company as a member of the implementation team.

Phyllis Brooks Collins, Ph.D.
Senior Academic Officer
PBroooks@NuroLearning.com

Steve Altman, D.B.A
Dr. Steve Altman has served as President of three universities, as a professor of business management and consultant. He has worked in both the public and private sectors, and brings a wide range of experience in institutional policy, strategy, leadership, accreditation, marketing and financial management. His presidencies included appointments at New School of Architecture and Design, University of Central Florida, and Texas A&M University, Kingsville, where in each case he led significant enrollment and programmatic growth. Previous to these appointments he served as Provost, Associate, and Assistant Vice President at Florida International University and chaired the Department of Management.  He is author or co-author of 13 books. He was one of the founders of the Hispanic Association of Colleges and Universities (HACU), where he served as Vice Chair.
In addition to his university appointments, he has been a leading consultant in the education, healthcare, telecommunications and technology fields. .

Steve Altman, D.B.A
Academic Advisory Board Member

Dr. John Padgett
After several years of full-time teaching at Spring Arbor College, Dr. Padgett was appointed as Dean of Institutional Research and part-time faculty member.  In late 1993 Dr. Padgett was hired by Sullivan University as their Chief Academic Officer and Dean of Institutional Research.  As Chief Academic Officer, Dr. Padgett was responsible for faculty training and continuing administrative staff training.  Dr. Padgett accepted a new position in 1999, with Whitman Education in Miami FL As their Chief Academic Officer. Dr. Padgett was appointed, Provost of Sanford-Brown College in St. Louis MO in 2001.  After a merger with Whitman Education in 2003. Dr. Padgett was appointed Vice President of Academic Affairs for 33 colleges.  As with previous Academic leadership positions, he was responsible for faculty training and development.  Dr. Padgett retired from City College in Fall of 2014, since that time he has been an active public speaker.

Dr. John Padgett
Academic Advisory Board Member

Joshua Smith, Ph.D.
Joshua S. Smith, Ph.D. is the dean of the School of Education at Loyola University Maryland. Earlier in his career, he served as an academic advisor and later as director of assessment in the office of undergraduate studies at the University of Albany, State University of New York. Smith has been awarded over $3 million in external funding and he has 20+ publications in the areas of educational transitions and urban education. Awards and honors include the 2012 Student Government Association Servant Leader Award, 2006 Indiana University Trustees’ Teaching Award and the National Advising Association’s 2002 Outstanding Advising Award. He serves on the School Board of the Archdiocese of Baltimore and is a past-President of NACADA: The Global Community for Academic Advising, President for Maryland Association of Colleges for Teacher Education (MACTE), and President of the Education Conference of the Association of Jesuit Colleges and Universities (AJCU).

Joshua Smith, Ph.D.
Academic Advisory Board Member

Dr. Joseph D. Pepe
Dr. Joseph Pepe has worked in higher education for over 25 years in varying executive roles. Most recently he served as Executive Vice President of Administration for a private not-for profit university. He has worked at state institutions as well as private and understands the challenges each face. Dr. Pepe currently is a Health Officer for the Florida Department of Health as well as a Professor teaching administrative strategy, diversity, and leadership courses. Additionally, he teaches leadership development courses to help cultivate the current workforce for the State of Florida. In the past, Dr. Pepe has led a myriad of key departments that impact institutional and student performance. In addition, he has led the acquisition, design, build and led nine campuses in multiple states and countries. One of his proudest accomplishments was establishing the first American Legion post on a college campus for veterans returning and reintegrating into college life. Dr. Pepe is currently researching social determinants that impact student performance and utilizing data in a proactive manner towards student success.

Dr. Joseph D. Pepe
Academic Advisory Board Member

Barbara Keener
Barb’s Baby Boomer (she prefers “Baby Bloomer”) generational status (specifically, numerous years in higher education) helps to explain and endorse her varied higher education experiences and assignments. In her words, “The more years and the more roles one completes, the more opportunities for professional epiphanies and adaptations. Her leadership and faculty roles have included the following fields: enrollment management, resource development (grants and fund raising), academic affairs, student services, career planning and placement, articulation and transfer, academic partnerships, educational services, and curriculum design. Her professorial faculty assignments span online, hybrid, blended, and on ground courses – teaching undergraduate and graduate classes, as well as directing dissertations and research projects. In addition, Barb is active with alumni and trustee boards, professional councils, and affiliated associations. She has served with private colleges, public community colleges, state colleges and universities, nonprofit educational organizations, and related consultant organizations. She confesses she is a “campus secret shopper,” with a penchant for posing as a prospective (or current) student for a “reality” campus view via websites, phone contacts, and face to face exchanges. Her approach is summed up, “there is nothing like a vicarious adventure to enhance one’s strategic thinking.” She is quick to endorse the various synergistic success stories emerging across today’s higher education environment and beyond. She lives by the T.E.A.M. acronym and cliché(her own definition) – Together Everyone Achieves More!

Barbara Keener
Academic Advisory Board Member

Ann McCalley
As a native of Iowa, teaching has taken Dr. McCalley to Texas, Kansas, and Minnesota. She has taught in both k-12 public schools and university settings as well as has held various administrative roles within higher education. Ann holds a doctorate in Higher Education Leadership and a (Ruffalo) Noel-Levitz Enrollment Management certificate. Additionally, her experience in academic advising and enrollment has given her understanding of the ins-and-outs of the full student life cycle. Ann is an avid reader and innately a curious person, so she often finds herself contributing to various student support initiatives, chairs committees, or can be found conducting research on the student experience. Outside of work, she enjoys being a professional chorister, volunteer and advocate for persons with disabilities, and various exercise activities. As an advisory board member, Nuro Retention and Ann compliment another through the opportunity to continue to cultivate her curious nature and make contributions to the organization in research and advising practices.

Ann McCalley
Academic Advisory Board Member

John Wolfe
Bio Coming Soon

John Wolfe
Academic Advisory Board Member